Frequently Asked Questions
Everything you need to know about your Excalibur Sports gear.
How long does shipping take for standard orders?
Most domestic orders are processed within 1-2 business days and arrive within 3-5 business days. International shipping times vary by location.
What is your return policy for athletic footwear?
We offer a 30-day return policy on all footwear. Items must be in their original packaging and in unworn, 'like-new' condition to qualify for a full refund.
Do you offer bulk discounts for sports teams?
Yes, Excalibur Sports provides special pricing for schools, clubs, and professional teams. Please contact our sales department for a customized quote.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery.
Are your products covered by a warranty?
All Excalibur Sports equipment comes with a 1-year manufacturer warranty against defects in materials and workmanship under normal use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.